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Ordering FAQ

  • Can I talk with someone?

    Yes our toll free number is: (800) 826-2510. Please call us Monday - Friday, 10 am to 3 pm eastern time and we will be glad to help.

  • How do I pay?

    We accept Visa, MasterCard, American Express and Discover.

    PayPal - Log into your PayPal account for express processing.  Used by over 100 million customers, PayPal is safe, secure and makes your check-out a breeze.  PayPal also offers built-in mobile checkout processing for smartphone customers.

    If you prefer to pay by money order, please call us and we will quote you the amount.  All money orders must be received prior to shipment.We are unable to send items C.O.D.

  • How much does shipping cost?

    When your merchandise total is over $150, your order ships FREE via Ground shipping!  This applies to domestic shipping only.  Sales tax and shipping charges are excluded when calculating this amount.

    For detailed shipping information, please click HERE.

  • Can I order over the phone?

    If you prefer not to use a credit card on line, please call us Monday - Friday, 10 am to 3 pm Eastern time at (800) 826-2510 and we will gladly take your order over the phone.

  • Is it safe to order using the Internet?

    Use this answer block to discuss some commonly asked questions you've discovered from your customers interactions. You could discuss product details, size fit, shipping policies, or anything you think would help merchants make an informed decision about your product or collection. This section will appear across all products.

  • How much does shipping cost?

    Use this answer block to discuss some commonly asked questions you've discovered from your customers interactions. You could discuss product details, size fit, shipping policies, or anything you think would help merchants make an informed decision about your product or collection. This section will appear across all products.

  • Do you ship internationally?

    We ship worldwide.  For all non-US deliveries, we ship using the FedEx International service.  We make every attempt to get our items to you within 2 – 3 weeks.

    Free shipping for orders over $150 does not apply to international shipping.

    Shipping costs are based on current rate tables for the specific carrier.

    The customer is responsible for tariffs imposed by the country of import and are not billed during checkout.

  • Can I ship to a different address?

    During the check-out process, you can enter a Shipping Address which is different from the Billing Address.

  • How do I return or exchange an item?

    If you're not completely satisfied with the item you ordered, we will exchange it or issue a refund.  Just send the merchandise back to us in unwashed/unused condition with original tags still attached within 30 days. Please include a copy of your receipt.

    Send all returns in a manner that it may be tracked during shipment.  We cannot receive returns by C.O.D.

    For more information regarding returns & exchanges or to start a return, please click HERE.

  • Where do I mail my return or exchange?

    LC King Returns Dept
    24 7th Street
    Bristol, TN  37620-2214

  • How can I become a LC King distributor?

    To become a LC King business partner, please contact us and we will be glad to send you an application.  Call (800) 826-2510 or send an email to info@lcking.com.